Terms & Conditions

1. In these conditions Nicola Portway Kitchens is referred to as "The Company" and the person signing the order is referred to as The Customer.

2. The Company reserves the right if necessary to alter or change the specifications of the units supplied without prior notice to The Customer.

3. All the terms of The Contract between The Company and The Customer are contained in The Contract and in these Conditions and no oral or written agreements between The Customer and any agent or representative of The Company not contained in The Contract shall be in any way binding upon The Company.

4. Payment of the sum of money specified in The Contract shall be due upon delivery of the units.

5. The Customer will give access to the premises to The Company, its servants and workmen at all reasonable times so that The Company may complete the installation in accordance with this Contract. If within 21 days of notification by The Company to The Customer that the kitchen is ready for installation fitting is not able to be started because The Customer has not provided access for installation the balance of the purchase is then due and payable.

6. The Company will make every effort to adhere to or improve upon quoted delivery times, however,-delivery is not the essence of The Contract and The Company takes no responsibility for delayed delivery or for the consequences thereof.

7. The Company will make every effort to complete the installation of the kitchen within reasonable time; however, installation is not the essence of this Contract. The Company takes no responsibility for delays caused by unforeseen circumstances of for consequences thereof.

8. The Company will make every effort to complete remedial works as soon as possible after the fitting of your kitchen, however, time is not of the essence when awaiting replacement of damaged components and the fitting thereof.

9. The Contract is binding on both parties and is not subject to cancellation.

10. All work will be carried out to the requirements of The Customer. The Company cannot be held responsible for any infringement of bye-laws or planning laws caused by the carrying Out of work under this Contract.

11. Price and constructional details subject to Surveyors approval.

12. Any complaint following completion of installation and relating to the installation must be notified to The Company in writing within 14 days. The Company will be unable to take any action if the times in this clause are not adhered to.

13. All appliances supplied will be subject to the Manufacturers own after sales service and guarantee.

14. No work or materials other than that set out in the schedule, and/or the signed plan will be supplied.

15. The Company takes no responsibility for the organisation of specialist work surfaces supplied by the customer.

16. In the event of the cancellation of The Contract being requested by The Customer and The Company accepting same, the following charges will be made:

- Administration charges £125

- Survey Fee £100, if survey completed

- If manufacture of material for installation is completed The Company will charge 85% of The Contract price of the materials

17. VAT will be calculated on The Contract at the rate of VAT in force at the time of the order. In the event of a change in the rate of VAT whether it be up or down, The Company will be required by HM Customs & Excise (VAT Dept) to amend the rate to that which rules at the date of installation.